Frequently Asked Questions
Everything you need to know about finding your perfect gown.
How do I determine my correct size for a Mac Duggal gown?
We recommend referring to our specific size chart located on each product page. As evening wear often runs smaller than contemporary sizing, please take your bust, waist, and hip measurements to ensure the best fit.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that a restocking fee may apply to ensure the delicate nature of our garments is maintained.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout if you need your dress for an upcoming special event.
Do you offer international shipping?
Yes, Mac Duggal ships to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the weight of the order.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please double-check your size and shipping address before finalizing your purchase.
Are the colors of the dresses accurate on the website?
We strive to display our colors as accurately as possible. However, due to professional lighting and different monitor settings, there may be slight variations between the digital image and the physical garment.